Privacy Policy

Effective Date: November 14, 2024

At MY&S IT Solutions, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our internet services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with the best possible service:

  • Personal Information: When you sign up for our internet services or make inquiries, we may collect your name, address, contact numbers, email address, and payment information.
  • Usage Data: We may collect information about your interactions with our website, such as IP addresses, device information, browsing behavior, and usage patterns, to improve our services and tailor your experience.
  • Payment Information: We process payments through secure third-party payment gateways. Your credit card and payment details are collected and processed by these providers and are not stored on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to deliver our internet services, set up installations, manage billing, and provide customer support.
  • Communication: To send you updates, newsletters, offers, and important notifications about our services.
  • Improve Our Services: To analyze how our website and services are used, improve your browsing experience, and enhance service quality.
  • Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes.

3. How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption and secure access protocols for sensitive data such as payment details.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, process payments, or improve our services. These parties are obligated to protect your information and use it only for the purposes specified by us.

We may also disclose your information if required by law or in response to legal requests by public authorities, including to meet national security or law enforcement requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. These tools allow us to remember your preferences and provide you with a personalized browsing experience. You can control the use of cookies through your browser settings, but disabling cookies may limit some functionality of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal information:

  • The right to access, update, or delete your personal information.
  • The right to object to the processing of your data.
  • The right to restrict or withdraw consent for the processing of your data.
  • The right to request data portability.

If you wish to exercise any of these rights, please contact us at mys.it.solutions23@gmail.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

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